Solutions
For service advisors
Answer any question about any job from one screen, and let the system handle the follow-up.
The advisor workspace brings the day's appointments, open work orders, waiting estimates and unanswered approvals into a single board. Intake, estimate delivery, approval capture, customer messaging and invoicing all happen from the same job record.
The problem
The advisor desk is where everything backs up
The phone rings while a customer waits at the counter and a technician needs an approval answered — all at once.
- Walking the shop to answer status questions.
- Estimates rebuilt because the customer wants an option removed.
- Approvals chased by voicemail.
- Notes for the next shift written on paper.
How it works
Your board
- 01
Arrivals
Today's appointments with intake ready to complete in a few taps.
- 02
Waiting on the customer
Estimates sent, their age, and one-tap reminder messages.
- 03
In the bay
Live job status, technician assignment and parts availability.
- 04
Ready and billing
Completed jobs to invoice, collect and hand back.
What you get
Capabilities in this area
One-screen status
Every open job's stage, owner and promise time.
Evidence-based selling
Photos and inspection notes attached to every recommendation.
Templates for everything
Consistent, professional messages that go out without retyping.
Handover notes
Context stays on the job, so the next shift picks it up cleanly.
By role
What changes for each person
Advisor
Fewer interruptions, faster approvals and a calmer counter.
Customer
Clear recommendations and updates without chasing.
Manager
See where jobs are ageing before the customer notices.
FAQs
Frequently asked questions
Ready to move forward?
See the shop-to-fleet workflow
A personalized walkthrough of VMOTEK against your own operation. No pressure, no scripted pitch — bring the questions your team actually has.